We conduct an annual customer satisfaction survey in October. Here are the results from 2023. 

Overall I enjoy the meals I receive

  • Strongly Agree 54.3% 54.3%
  • Agree 34% 34%
  • Undecided 1% 1%
  • Disagree .01% .01%
  • Strongly Disagree 0% 0%

Meals arrive at an acceptable temperature

  • Strongly Agree 72% 72%
  • Agree 25% 25%
  • Undecided 0% 0%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

Portion size is adequate

  • Strongly Agree 70% 70%
  • Agree 20% 20%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

The quality of the food is good

  • 63% 63%
  • Agree 27% 27%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

There is enough variety in the menu

  • Strongly Agree 61% 61%
  • Agree 31% 31%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

Volunteers are courteous and helpful

  • Strongly Agree 90% 90%
  • Agree 10% 10%
  • Undecided 0% 0%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

Office staff respond in a timely manner

  • Strongly Agree 87% 87%
  • Agree 12% 12%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

I enjoy the Chocolate Milk (Congregate Site ONLY)

  • Strongly Agree 16% 16%
  • Agree 1% 1%
  • Undecided 0% 0%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

The cost of meals is reasonable

  • Strongly Agree 63% 63%
  • Agree 10% 10%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

I am happy with meals in trays (Congregate Only)

  • Strongly Agree 11% 11%
  • Agree 1% 1%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

Billing is clear and adequate

  • Strongly Agree 64% 64%
  • Agree 10% 10%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%

Delivery Staff is Pleasant (Congregate Only)

  • Strongly Agree 22% 22%
  • Agree 1% 1%
  • Undecided 1% 1%
  • Disagree 0% 0%
  • Strongly Disagree 0% 0%