Surveys & Results
We conduct an annual customer satisfaction survey in October. Here are the results from 2017.
Overall I enjoy the meals I receive
- Strongly Agree 61.1%
- Agree 30.5%
- Undecided 7.4%
- Disagree 1.1%
- Strongly Disagree 0%
Meals arrive at an acceptable temperature
- Strongly Agree 77.4%
- Agree 21.5%
- Undecided 1.1%
- Disagree 0%
- Strongly Disagree 0%
Portion size is adequate
- Strongly Agree 62.5%
- Agree 28.1%
- Undecided 7.3%
- Disagree 2.1%
- Strongly Disagree 0%
The quality of the food is good
- Strongly Agree 55.4%
- Agree 40.2%
- Undecided 4.3%
- Disagree 1.1%
- Strongly Disagree 0%
There is enough variety in the menu
- Strongly Agree 59.1%
- Agree 29%
- Undecided 9.7%
- Disagree 2.2%
- Strongly Disagree 0%
The meal trays are easy to use
- Strongly Agree 61.7%
- Agree 23.4%
- Undecided 5.3%
- Disagree 3.2%
- Strongly Disagree 1.1%
The meal trays keep the food secure from spilling
- Strongly Agree 61.5%
- Agree 28.6%
- Undecided 6.6%
- Disagree 1.1%
- Strongly Disagree 2.2%
The meal trays are an improvement
- Strongly Agree 60.9%
- Agree 29.9%
- Undecided 6.9%
- Disagree 0%
- Strongly Disagree 2.3%
Volunteers are courteous and helpful
- Strongly Agree 93.7%
- Agree 6.3%
- Undecided 1.1%
- Disagree 0%
- Strongly Disagree 0%
Office staff respond in a timely manner
- Strongly Agree 71.3%
- Agree 27.7%
- Undecided 0%
- Disagree 0%
- Strongly Disagree 1.1%
The cost of meals is reasonable
- Strongly Agree 62.9%
- Agree 31.5%
- Undecided 5.6%
- Disagree 0%
- Strongly Disagree 0%
Billing is clear and adequate
- Strongly Agree 65.4%
- Agree 32.1%
- Undecided 2.5%
- Disagree 0%
- Strongly Disagree 0%
Volunteer Survey Results
Our volunteer survey was completed in March 2016
